In this post I share my experience as a remote PM. Being a remote PM is both a bundle of challenges and a passport to a lot of opportunities. Working remotely is without doubt a trending topic in the tech world today, but in my observation most remote workers (in long-term remote arrangements) are engineers….
Saying “No” to customers, with empathy
Like many customers, I don’t like it when businesses say “No” to me, but I recently found myself on the giving end of that “No”. It was a new experience for me. As you may know from my blog, one of the products I own at Microsoft is an internal wiki platform for enterprise documentation….
Setting up your own VPN server with OpenVPN in Azure
I recently learned how to set up my own VPN server, and in this article I share those learnings. The server I set up is an OpenVPN Access Server. All the resources are provisioned from Microsoft Azure’s Portal UI. I chose Azure to host these resources because it is the cloud platform I am most…
Final thoughts on enterprise documentation
(Note: When I wrote this article I thought I was going to stop working on enterprise documentation to work on Inner Source. — Turned out, I’ve been given the opportunity to work on both!) In this article, I share some of my thoughts about enterprise documentation to wrap up my experience as a documentation PM…
A complement to Wiki Talk Pages in enterprise Wikis
As a documentation PM, I recently took some spare time to inspect the Talk Pages feature in the MediaWiki software. As an enterprise documentation PM, I concluded that Talk Pages has its limits when MediaWiki software is used in enterprise settings (instead of public settings, for example, Wikipedia). So, I came up with a feature…
Embracing ambiguity as a PM
I must admit that the idea of embracing ambiguity didn’t come naturally for me at first: after all, as a computer science graduate I was trained to think binary — zero or one, yes or no, right or wrong. But when evaluating products as a PM, there is usually a spectrum of shades of gray…
The one thing I learned about storytelling
It’s been exactly one year since I became a full-time PM with Microsoft. Among the plethora of things I’ve learned about products, one of the most resonating piece is about storytelling: A good story must make sense to the audience. This is harder than it sounds. The first corollary of this is that you must take…